OUR CERTIFICATIONS

OUR CERTIFICATIONS

OUR REVIEWS

Collision Masters
4.9
Based on 56 reviews
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Heather Hawley
Heather Hawley
00:56 27 Jul 20
Thoroughly inspected my vehicle damage and explained the process well. Got my vehicle in when requested, gave me a free... loaner and the work was done perfectly and on time. Highly recommended!read more
Stephen Lederer
Stephen Lederer
02:10 23 Jun 20
Hands down the smoothest interaction with any auto facility of any kind I've ever had in my 40 years of driving. ... Flawless handling of a contactless transaction.read more
Jessica Kubiak-Haag
Jessica Kubiak-Haag
16:44 22 Jun 20
Writing this review on the behalf of my stepfather Gene Nader, Deforest WI: Jeff, I wanted to acknowledge Colllison... Masters and the EXCELLENT work that you do. There is a reason that you have received the "Best of Madison" award as many times as you have. You guys are true professionals and a pleasure to do business with. Keep up the great work!read more
Erica Golackson
Erica Golackson
22:21 10 Apr 20
I called Collision Masters the day I got into my car accident and talked to Jeff who was fantastic! He walked me... through the process of what was likely to happen with the insurance company and put my mind at ease. When I could finally take my car in to be fixed I worked with Jeff and Gary who both were amazing! They were professional and kept me in the know as the found other items that needed fixing. I had a wonderful experience and wouldn't go anywhere else!read more
Susan G
Susan G
23:27 03 Apr 20
Five stars. I'd give 10 if I could. Jeff and his team were amazing from start to finish and the quality of the work... was excellent. I had put off having the work to my car done because I was dreading the experience -- never again! I wouldn't hesitate to use CM again or recommend to our friends and family. They treat their customers extremely well and the work is A+. Thank you CM!read more
Caleb Pelo
Caleb Pelo
03:31 09 Mar 20
Great work. Great people. Couldn't ask for a better experience.
Stener Knutson
Stener Knutson
00:02 23 Jan 20
I cannot say enough about Jeff and his team. Incredibly kind and courteous service, they were able to get my vehicle... repaired within a week while I was out if town and even worked with me when I brought in my own window glass to install. If you want your car to look good as new, bring it here.read more
Brian Watzke
Brian Watzke
04:03 22 Jan 20
They do great work. Just like new.
Benjamin Graham
Benjamin Graham
04:37 22 Dec 19
Fast clean and courteous, job well done
Chao Shi
Chao Shi
23:08 04 Nov 19
After my car was hit, I was searching for a good auto body shop to repair my 2016 Honda Accord Sport. I checked out a... number of shops in person as well as reading reviews and comments online, then I decided to go with Collision Masters in Waunakee mainly because of my first impression of Jeff Swafford, owner, and a free loaner car they offer (not every place offers it). Jeff was accommodating, thorough and his attention to details was admirable, and I think his friendliness carries over to his employees. Even though I had to take my car back because of slight imperfection due to metallic orientation, when Jeff saw it, he apologized and didn’t hesitate to correct the problem. The correction was prompt and well-done. From my overall experience, I’m pleased with their timely work and professionalism that Jeff exemplified, and I’d say that they merit a shot if you ever need bodywork done. Keep up the good work.read more
Makayla
Makayla
13:45 12 Jul 19
Jeff and his employees were extremely nice! I brought my car in for repairs after I was backed into, and my car looks... great. I can tell they put a lot of care into their work.read more
Heather Anstett
Heather Anstett
16:29 19 Mar 19
We live about an hour away and contacted Collision Masters to fix the front end of our Pacifica. They did a great job... and completed the work quickly! We will be back if our situation ever warrants!read more
penny derringer
penny derringer
16:40 18 Dec 18
Fast, clean (even cleaned the inside and outside of the car), good explanations, competitive prices, and friendly... personnel.read more
Jeff Rollman
Jeff Rollman
15:46 18 Dec 18
Super knowledgeable, good people work at Collision Masters who care deeply about doing right by the customer. When an... unfortunate situation occurred, they took immediate action to alleviate my concerns. Highly recommended.read more
Tiffany Esser
Tiffany Esser
13:31 02 Aug 18
I typically don't write reviews but I certainly read them. In this case Collision Masters and the owner Jeff went... above and beyond to earn my 5 star review. My bid was quick, the process smooth, although long (not their fault) and they even gave us a free loaner car as our insurance didn't cover the use of a rental. At the end of the repair a simple service by an outsourced dealer messed up some other, non accident related, features of my car. Jeff took care of it at his labor and expense to make it right for me. After I drove away I felt something still wasn't just right as I could detect a noise I hadn't heard before. Again, this was unrelated to the accident but Jeff felt that it was something he wanted to be sure was taken care of and without question had me bring it back in. There were times we had to wait for correct parts to ship and or the work needed to have 2 more days to complete etc. At all times I had excellent communication and follow up from the entire staff. The receptionist even listened to my rant about how I was hit, like she was a sympathetic nurse. Haha. Collision Masters took the frustrations of this entire happening and made is smooth and as stress free for me as possible. Did I mention my car looked good as new, maybe even a little better than when I had left it there! I really appreciate them "Making things right" as that's something unusual in this day and age when so often you get the pass the buck run around. They indeed went above and beyond. I would recommend them for all your Auto Body repairs! Thanks to Jeff and his entire team for doing an outstanding job.read more
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OUR SERVICES

COMPLETE COLLISION REPAIR

When we meet with you to inspect your vehicle, we are able to do a thorough inspection of the frame, body, paint, windshield, etc.  After the inspection we assess the damage, create an estimate that includes all necessary repairs and discuss it with you.  Once you agree to the repairs, we will use our expertise and state-of-the-art equipment to repair everything your vehicle needs done.  Our body shop can repair everything from full frame trucks to unibody cars.

Trust us with your vehicle and you will be amazed at the ‘good as new’ condition it will be in when you pick it up.

PAINTLESS DENT REPAIR

Paintless Dent Repair (PDR) means just what it says, remove the dent and no need to paint.  We restore the vehicle without harming the factory finish.  The process is much faster and less expensive than a traditional repair.  It is perfect for a vehicle that has sustained hail damage or small dings and dents.  Our inspection process will determine if your vehicle can be repaired with this technique.

INSURANCE CLAIMS ASSISTANCE

The insurance claims process can be daunting when navigating it alone. Our customer service staff is trained to assist you through the claims process. We accept all major insurance providers and work on all makes and models of vehicles.